We are here to help you use online shopping platforms in Thailand. There are several things to consider before making a purchase online, such as the business background, payment channel support, and after-sale service support.
Thailand has a wide range of online platforms, but today we will suggest platforms that are most popular in Thailand.
Lazada is an e-commerce platform that connects buyers and sellers to optimize the experience for all parties involved. It was launched in 2012 and is Southeast Asia's leading e-commerce platform, operating in six countries: Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. It offers products in various categories, including electronics, fashion, home living, health beauty, baby toys, and more.
Lazada supports multiple channels for payments, including Cash on Delivery, mobile banking, bank transfer, internet banking, Visa, Mastercard, and JCB card.
Lazada provides excellent after-sale service. Before receiving your parcel, you can change your mind and reject it. Even if you have received it but are not satisfied, you can request a refund and return it. Additionally, if it is a branded item, you will still have a warranty from the manufacturer. Lazada offers many options for after-sale service.
Shopee is an online shopping platform that allows users to buy and sell products. It was launched in Singapore in 2015 and has since expanded to other countries in Southeast Asia such as Malaysia, Thailand, Indonesia, Vietnam, the Philippines and Taiwan. Shopee offers a wide range of products including electronics, fashion, beauty products, home appliances and more. It also offers various payment options.
Shopee supports multiple channels for payments, including Cash on Delivery, QR code promtpay, mobile banking, Visa, Mastercard, Union pay, and JCB card.
Shopee offers exceptional after-sale service, allowing you to reconsider and reject your parcel before receiving it. Moreover, if you receive the parcel but remain dissatisfied, you have the option to request a refund and return it. Furthermore, in the case of branded items, Shopee ensures that you still benefit from the manufacturer's warranty. Shopee presents a wide range of after-sale service options to cater to your needs.